TYPES OF INFORMATION WE COLLECT
Cookies: When you visit the Site, we ask your browser to store small text files containing a string of alphanumeric characters known as a cookie. We use both session cookies and persistent cookies. If you have chosen to identify yourself on a Site, we use session cookies containing encrypted information to identify you and facilitate your use of the Site. Session cookies are required to access much of the content and services offered on the Site. After you leave our Site and close your browser, a persistent cookie remains. Persistent cookies can be removed by following your help file directions in your web browser. If you refuse our cookies, some features of the Site may not function properly.
User Provided Information: When you choose to submit personally identifiable information to our Site (including name, address, telephone number or email address, your information is used only for the specific purpose for which it was submitted (for example, to contact you or provide you additional information), unless you consent otherwise or as required by law. In many cases, you choose the amount of information you supply. There may be instances where some of the information that we ask you to provide is identified as mandatory and some as voluntary. In such cases, if you do not provide mandatory personal information with respect to a particular activity, you will not be able to engage in that activity. We may collect personally identifiable information when you:
- Inquire about our products and/or technology;
- Ask that we contact you;
- Sign up for email updates;
- Are referred to us through a marketing promotion; or
- Participate in a marketing survey, promotion, contest or event.
We maintain the data that you provide us in a secure database. To best serve you, we may combine this data with data that is publicly available and data that we receive from other reputable sources.
Log Files: Our servers automatically record certain information (e.g., web request, Internet Protocol ("IP") address, browser type, browser language, URLs, etc) that your web browser sends whenever you visit our Site.
Web Beacons: We may employ clear GIFs or Web Beacons to track anonymously how users use the Site. We may also use Web Beacons in our emails to track which emails are opened by recipients.
USE OF INFORMATION
We always want to provide you with the best possible experience while using our Site. In order to do this, we collect information that allows us to:
- Provide the information you request;
- Send you promotional offers we believe will be of interest to you;
- Send you email updates;
- Identify your product and service preferences;
- Customize our communications to you;
- Provide information concerning product recalls or safety; and
- Improve our Site user relations and service.
We collect personal information from visitors to our Site on a voluntary basis; however, visitors are not required to give such information to access many portions of our Site. Personal information may include, without limitation, name, address, phone number and e-mail address. A user’s personal information may be used for purposes of receiving and processing an order through the Site, shipping and returns and customer satisfaction reviews. We also use visitors' personal information to assist in marketing products and services offered by us and our business partners, to facilitate online purchases of our products and to enhance the content of our Site.
When someone visits the Site, our web servers automatically gather information that allows the Site to communicate with the visitor's computer during the visit. We also may use any of the following information: the number of visits to the Site, which parts of the Site visitors select, IP address (the Internet address assigned to your computer from your Internet Service Provider), domain type, browser type (e.g., Safari or Internet Explorer) and date and time of day. We use this information for statistical purposes that help us design and administer the Site. Those types of information do not disclose personally identifiable information that would permit us to identify or locate individual visitors.
DISCLOSURE OF INFORMATION
We do not sell, trade or rent to any unaffiliated third parties your personally identifiable information collected on our Site. We do use the anonymous data and the personally identifiable information collected through our Site for statistical purposes and for improving the Site, as well as for our marketing purposes, as part of our responses to your questions or requests for information and potentially when sending commercial emails to you. We may engage a third party’s software or services to assist us with these analyses and activities in which case such information may be shared with them for these purposes (e.g., your email address with our outbound email marketing provider, if any).
In some cases, we may choose to buy or sell assets. In these business transfers, customer information, including personally identifiable information, is typically one of the business assets that is transferred. Moreover, if the Site, SteadyMed or substantially all of our assets were acquired, or in the unlikely event that we go out of business or enter bankruptcy, customer information, including personally identifiable information, would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquiror of the Site, SteadyMed or any of our assets may continue to use your personally identifiable information as set forth in this policy.
We use a variety of current technologies and processes for protection of our customer data. We maintain a private database on our web server for the storage of all information collected through our Site. It is our practice to use encryption whenever we receive or transmit sensitive data. [We use encryption technology to ensure the secure transmission of any personal information you provide while using our Site. All transactions at our Site are conducted using 128-bit Secure Sockets Layer (SSL) encryption. You can easily determine when you're sending data securely by looking at the web address (URL) in your browser window: the first few letters will change from "http" to "https" when you are transmitting information protected by SSL encryption. The "s" in "https" stands for "secure."] We will take reasonable measures which we believe are appropriate to protect your information from loss, misuse, alteration or destruction, and, where possible, will ask that any third parties to whom we may transfer your information take comparable steps to protect that security. Although we will use all reasonable efforts to safeguard the confidentiality of any visitor information collected, we shall have no liability for disclosure of any visitor information obtained due to errors in transmission or the unauthorized acts of third parties. Email is not a secure form of communication. Please do not send us your credit card number or other personal information via email.
WHO MAY USE OUR SITE
We do not knowingly collect personal information from children under the age of 18. Children are not encouraged to use the Site and we request that children under the age of 18 not submit any personal information to the Site. Since information regarding children under the age of 18 is not collected, we do not knowingly distribute personal information regarding children under the age of 18.
OPT OUT/MODIFY INFORMATION
If you would like to add your name to our marketing list, request that your name be removed, or correct your current information, please write us at:
Please include your full name and telephone number in case we have any questions. You can also opt-out of receiving email communications from SteadyMed by clicking on the “unsubscribe” link in our emails. We will make a reasonable effort to accommodate your request.